ALICE will showcase the company’s industry-leading hotel operations technology at HITEC EUROPE 2018. Stop by Stand 207 for a live demo.
New York, NY — ALICE, the hospitality industry’s leading operations platform, is officially launching in Europe and will be exhibiting its complete suite of hotel management and guest engagement products at this year’s HITEC Amsterdam, April 11-13, at Stand 207. Click here to schedule a meeting with our team.
ALICE joins all staff departments onto a single operations platform to streamline staff operations and enhance the guest experience. ALICE’s suite of products include concierge task management software, housekeeping and maintenance software, and a guest app and SMS messaging solution. ALICE partners with independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies, and recently acquired concierge technology provider GoConcierge to augment its technology and customer service offering.
Before the company’s official European debut, ALICE had been building an enthusiastic following amongst the region’s hoteliers and ownership groups looking to streamline their staff operations and elevate their guest service.
- ALICE cuts down on paper and “eliminates detective work” at Hotel Des Trois Couronnes, a Leading Hotel in the heart of Europe. Staff at this Swiss hotel are thrilled that ALICE has replaced the piles of paper previously used for lost and found, package management, registration cards, shift handovers, concierge notes, messages to housekeeping, and so much more. Management is just as excited, now that they have data on guest requests and staff productivity.
- When WhatsApp messages and emails became insufficient to keep Con Questa’s growing concierge services team organised, ALICE’s concierge software came to the rescue. Con Questa selected ALICE’s concierge software to keep their growing team organised and aligned to better serve their high-end clients. ALICE helps Con Questa to facilitate short- and long-term planning, create client profiles, and keep a log of client activity and preferences that is accessible to any team member.
- Before ALICE, the Brooklands Hotel in Surrey was using multiple communications tools to align staff cross-property. By centralising staff communication all in one place with ALICE, the hotel achieves “the highest standards of personalised service, delivered seamlessly” to their guests.
Custódio Barreiros, Director of Enterprise, Europe, and Jessica Kramer, ALICE’s Head of Business Development, will be representing ALICE at HITEC Amsterdam this week, and are eager to introduce ALICE’s vision of connected hotel operations to Europe’s hospitality leaders, “ALICE has gained impressive traction in the industry in North America, working with many of the world's leading hotel brands, including Two Roads Hospitality, SIXTY Hotels, NYLO Hotels, and Leading Hotels of the World,” Kramer emphasizes. “We are excited to give all those in attendance at HITEC a first hand experience of ALICE’s best-in-class products.”
If you’re looking to improve your hotel’s operations and streamline staff communication to increase guest satisfaction, stop by Stand 207 to meet the ALICE team and see a live presentation of our technology. Alternatively, hoteliers interested can book a meeting in advance, for a personalised demo of ALICE.
