Cloud5 enables seamless communication between guests and staff with technology designed specifically for hospitality. Add the expertise of our award-winning Contact Center for voice reservations and virtual guest services, to realize the increased revenue that comes from higher call conversion, and a guest experience that is a seamless extension of your brand.
Our solutions provide simply better connections for over 5,000 hotels across North America:
- Technology
- High-Speed Internet Access
- Converged & Secure Network Design
- Back-Office Internet
- Event & Conference Internet Services
- SIP Trunking
- E911 Emergency Routing Service
- Hosted Voice and on-premises PBX
- Network Management
- Guest Messaging and Information
- AI Chatbot
- Digital Compendium
- Mobile Food & Beverage Ordering
- Contact Center Services
- Guest Reservations
- Customer Support
- Guest Services
- Professional Services
- IT Support/Helpdesk
- Project Management
- Proactive Network Monitoring
- Site Survey
- Complex Technology Design & Implementation
- Onsite Support
Cloud5 has a long-lived reputation in the hospitality industry for excellence. Our technology adapts with you in a unique, phased approach to adopting a cloud-based or hosted network architecture. Guest experience is our top priority and through our engagement we help guests stay happy and loyal to your brand. With 24/7 support and service, we are there when you need us.
About Cloud5 Communications
Cloud5 is hospitality's leading technology & communications solutions provider. Its two world-class business units serve the unique needs of thousands of hotels from global brands and management companies to independents. Cloud5’s Technology business unit designs, builds and supports high-performance Internet and Voice solutions for hotels committed to offering the best guest connectivity experience. The Cloud5 Contact Center is an award-winning voice reservations and guest services provider dedicated to hospitality and serving the full range of operations from economy hotels to the world’s leading luxury hotel brand. For more information, visit cloud5.com, or call 877.241.2516.
Contact: Beth McClure
beth.mcclure@cloud5.com/818.516.4215